Hotline: 082.3322.866 fivestar.vnlogistic@gmail.com 24/7 Support
Professional Customs Clearance

Fast customs clearance – Peace of mind for every file

Five Star Logistics provides comprehensive customs clearance services – from declaration and specialized inspection to the fastest cargo release.

Our team of experts understands customs laws and handles all types of goods, even the most complex cases.

Explore Services
Customs clearance procedures
99%Clearance Rate
24hFast Processing
10k+
Customs declarations processed annually
99%
Success clearance rate
24h
Typical file processing time
15+
Years of clearance experience
Why Choose Us

Four reasons to choose Five Star for clearance

01

Legal Experts

Certified customs declarants, constantly updated with the latest regulations.

02

24-Hour Fast Processing

Commitment to process standard clearance files within 24 business hours, minimizing storage fees.

03

VNACCS Gateway Connection

Direct electronic declaration on the VNACCS/VCIS system, ensuring absolute speed and accuracy.

04

Complex Cargo Support

Experience in handling special cargo, dangerous goods, specialized inspection items, and temporary import/re-export.

10,000+

Declarations per year

99%

Success rate

VNACCS

Modern electronic declaration

24/7

Emergency support

Our Services

Comprehensive clearance

We handle all types of goods and customs procedures, helping cargo clear as quickly as possible.

Export Customs Clearance

Declaration and export procedures for sea, air, and road freight – fast and compliant.

Import Customs Clearance

Handling import files, accurate HS Code classification, and optimizing valid import taxes.

Temporary Import & Re-export

Specializing in processing goods for manufacturing, exhibition, or loan – ensuring deadlines and no penalties.

Dangerous Goods Clearance

Full documentation processing according to IMDG/IATA standards for dangerous goods, chemicals, and lithium batteries.

Specialized Inspection

Support for quarantine registration, quality control, and food safety inspection at functional agencies.

HS Code & Tax Consulting

Accurate HS Code classification, import tax consulting, preferential C/O, and tax exemption policies.

Standard Process

5-Star standard 5-step clearance process

Each customs declaration is processed under a strict workflow, ensuring absolute speed and legal safety.

1

Document Receipt

Collect documents (Invoice, Packing List, B/L, C/O...) and check for completeness and validity.

2

Classification & Declaration

Determine HS Code, applicable tax rates, and perform electronic declaration on the VNACCS/VCIS system.

3

Customs Inspection

Coordinate processing for green/yellow/red lanes, monitoring physical inspection of goods when necessary.

4

Tax & Fee Payment

Support for calculating and paying import duties, VAT, and related fees on time without penalties.

5

Cargo Release

Complete procedures, receive clearance declaration, and release cargo from port/airport to warehouse.

Required Documents

Customs clearance sets by type

Preparing the right and sufficient documents helps shorten clearance time and avoid unnecessary costs.

Import Goods

  • Bill of Lading
  • Commercial Invoice
  • Packing List
  • Certificate of Origin (C/O)
  • Quality / Quarantine Certificate (if applicable)
  • Import License (for regulated goods)

Export Goods

  • Commercial Invoice
  • Packing List
  • Sales Contract
  • Export Declaration (electronic)
  • Certificate of Origin (Form B, D, E...)
  • Export License (for regulated goods)

Temporary Import & Re-export

  • Manufacturing / Loan Agreement
  • List of Temporarily Imported Goods
  • Tax Guarantee (if required)
  • Competent Authority License
  • Shipping Documents (B/L / AWB)
  • Commitment to Re-export on Time

Goods awaiting clearance?

Contact now – Five Star Logistics team handles emergencies 24/7, releasing goods at the fastest speed.

0823 322 866
Our Commitment

Four non-negotiable standards

Each customs declaration is a legal responsibility. We are absolutely committed to every file of yours.

Accuracy

Classifying HS Code and declaring information with 100% accuracy, avoiding all legal violation risks.

Speed

Processing declarations within 24 hours, coordinating directly with customs to shorten cargo release time.

Transparency

Continuous updates on declaration status, immediate notification of any developments – no hidden costs.

24/7 Support

Expert team on duty to handle any situation, including after-hours and holidays.

Frequently Asked Questions

Answers to all questions about customs clearance.

Customs clearance can be complex, but with Five Star Logistics, everything becomes simple. Our expert team is ready to support you 24/7.

Need urgent support?

Call hotline for immediate processing:

0823 322 866
Green lane (no inspection): 2–4 hours. Yellow lane (document inspection): 4–8 hours. Red lane (physical inspection): 1–3 business days. Five Star Logistics makes every effort to shorten time in all lanes.
HS Code (Harmonized System Code) is an international commodity code used to classify goods in trade. The HS Code determines import tax rates and specialized inspection conditions. Incorrect HS Code declaration can lead to fines and cargo delays.
Yes. The Five Star Logistics team has experience handling situations where goods are held due to documentation errors, missing licenses, or specialized inspections. We will coordinate directly with customs authorities to resolve issues as quickly as possible.
C/O (Certificate of Origin) is a certificate of the origin of goods. C/O is necessary to enjoy preferential import taxes under FTA agreements (Form D for ASEAN, Form E for ASEAN-China, Form A/B for EU markets...). Five Star Logistics provides consulting and support for obtaining the appropriate C/O for each shipment.
Depending on the type of goods and the inspecting agency: plant quarantine 1–3 days, quality control 3–7 days, food safety inspection 5–10 days. Five Star Logistics supports pre-registration, result tracking, and maximizing waiting time reduction.
Service fees are calculated per declaration, type of goods, and the complexity of the file. Five Star Logistics provides transparent all-in pricing, including declaration fees, port fees, and specialized inspection fees (if any). Contact us for a specific quote.

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